FAQ

STICKERS AND WALL DECALS:

1. GENERAL

Are your products removable?
Yes, they are. As with anything, different walls/surfaces will give different results, but they are designed to be removable without leaving any residue. 

What is the lifespan of your decals?
They are designed to stay attached until you’re ready to remove them.

Will your products stick to textured surfaces?
They work ideally on flat or mildly textured surfaces.

 

2. PRE-INSTALLATION / INSTALLATION 

How long should I wait before installing my wall decals if I just painted the walls?
We recommend at least 2 weeks, but it may be more if you live in a very humid area.

How should I prepare my wall before installing the wall decals?
Use a warm damp cloth with water to remove any dust. Let it dry for an hour or until you are confident that it is completely dry. Start attaching the wall decals after that.

How do I install my Wall Decal?

INSTRUCTIONS_v1-01.jpg

 

3. CARE AND POST INSTALLATION

How do I clean my Wall Decal?
Use a damp cloth with warm soapy water, but be gentle and don’t use any strong chemicals that may damage the decals.

How do I remove my Wall Decal?
Start by pulling downward and parallel to the wall until everything is removed. If you pull up and away you may risk damaging the wall. If the decal appears to be attached too firmly, try using a hair dryer to soften it up.

 

GENERAL

What is your Exchange and Return Policy?
Because our products are made with premium quality materials, they are guaranteed to last. However, if you are unhappy with our product or it arrived damaged, we will refund you or give you a replacement. Contact us at info@sylkyclover.com with any inquiry.

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